This blog will be a little more personal, and brief, as my daughter is laying asleep next to me on the couch as I type.
Olivia is finally home!
Incredible news and a true testimate to how faithful God can be. For 182 long days… ever since her birth on July 21st to January 19th, my husband and I have been traveling back and fourth to the NICU. Day after day… through the ups and downs and all arounds. It was a really hard journey. I first told you about it in July when I announced that Rocco was a big brother
For those of you just finding out for the first time, Olivia was born at ONLY 12oz. She was the smallest baby the hospital has ever had, nonetheless, survived….and might I add, thrived. When she arrived, she was 28 weeks, measuring that of a 22 week old. Her eyes were fused shut and her skin translucent. She went through a mired of obstacles. She has kidney failure, liver failure, stage 3 ROP. She has sever chronic lung disease due to prematurity, and was on many life saving ventilators. We would take 2 steps forward, one step back. Living on egg shells and dreading that late night phone call from NICU saying something was wrong.
After 182 long days… and learning more than I ever need to know about the medical field, we are home, happy, and on our way to healthy. Every day she gets stronger. Every day she grows. She is now almost 7 months, 4 months adjusted. Her growth is on a steady trajectory and the Dr’s are baffled and amazed at her perseverance.
I am taking the time to update you all on my personal life because every single day you trust me and the people I have hired to represent Bella’s in your home with YOUR fur baby. I want to let down the curtain and share and celebrate from my family to yours. We aren’t just a company… we are a family. It is the Bella’s family. When you let us come into your home and trust us to care for your fur kid, take care of your home, sleep in your bed, that is family.
So we wanted to let you know, that OUR family is doing incredible.
There are a few things that I feel the need to draw attention to:
1.) Amazing Amy: By now, you have called into the office, or gotten an email reply from Amy. She has been incredible the past year sliding into the office manager role. Not only is she an incredible pet sitter, but she is also great at welcoming in new clients and helping our existing. Without her, things would have collapsed and I think you will join me in saying THANK YOU to her for stepping up for not only me, but the sake of your fur kids as well.
2.) Aubrey: Another amazing pet sitter who has kept her head down and happily and sometimes hilariously carried on with her pet sitting work and just knocked it out of the park. Without asking, she has aided a pet in its last moments when the client couldn’t be there and refused to be paid for it. She has put her tricks into action getting sky and fearful pets to warm up to her and love her visits. She has done overnights, sometimes outside her territory, just to help serve our incredible clients and work as a team with the rest of the staff. Without her, I would be lost.
3.) On a more personal note – the one thing I want to scream from the roof tops is: ALWAYS HAVE HOPE. ALWAYS BELIEVE IN MIRACLES. Even when the odds are stacked against you…. there is a less than 1% chance (which by the way, the Dr’s told us that was Olivia’s survival chances) there is ALWALYS HOPE. We hear it all when we work with our clients. If you think about it, when they travel, they are traveling for happy times, or sad times. In a world where it is so negative, this is so important to me to tell everyone.
4.) You can’t change your circumstance, but you can change your attitude. My husband and I fought for 182 days to always find the silver lining. BEHIND EVERY CLOUD, THERE IS THE SUN. Things got real serious. We really thought we were going to loose Olivia more than one time. But we had a choice. Stay optimistic or crumble. Being positive saved us.
I could go on and on and on… but I will spare you. (Are you even still reading?)
Why should any of this matter to you?
Recently, I have seen so many pet sitting companies sprout up from the ground. I welcome businesses and I love other entrepreneurs. In fact, I am willing to chat it up with anyone you might want to talk (In my other life I am a business coach!).
I want you to know that throughout all my personal turmoil and blessings, the company, Bella’s House & Pet Sitting, that you have come to know and love, never skipped a beat. It was the ultimate test of loyalty and strength for us. Most businesses would have closed their doors or crumbled, but when my team pulls together, there isn’t anything we can’t do.
I want you to remember that. In this day in age, it is important to have people you can trust and I hope that you can continue to trust us. No matter what is going on, we will find a way to be there for you. I believe that a business should run on systems and processes and I am so pleased to say that we passed with flying colors. I am so proud of my team and I want you, as you read this, to be as well.
If you have friends looking for a pet care solution… tell them to consider things like:
What will the company do if they are in personal crisis?
What is their back up plan?
Where do they go when the going gets tough?
I hope you can hear my heart in all of this. Bottom line,
1 – My daughter is alive and well. We are home and incredibly happy!
2 – Bella’s House & Pet Sitting will ALWAYS be there for you, our clients, who are our family that we love.
(PS) Rocco has been soon sweet with her. He watches over her and has even learned how to barks softly when someone comes to the door. He is still trying to realize that the baby talk isn’t for him anymore…. well, not all the time. Woof!